![]() ![]() ![]() ![]() Note: is an Equal Opportunities Employer – we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.Ĭopy to clipboard Job Offer – Call Center Supervisor Thank you for your interest in working with us. We will be conducting interviews on, with a view to the successful candidate starting work on. If you are interested in applying for this position, please send your resume to. The salary for this position is per, plus benefits such as health insurance and. Requirements for this role include at least years of management experience with a proven track record of success, as well as a bachelor’s or post-school degree in business or a related field. Our new hire in this position will be responsible for running the daily operations of the call center, including managing a team of customer service representatives and supervisors. You could also mention the prospects for promotion and career development within the company, as well as the number of days leave that employees are entitled to.Īre you an experienced Call Center Manager looking for a new opportunity? We’re currently hiring. This will give potential candidates a better idea of what to expect if they were to get the job. You might also decide to add information about the company policies, culture, and what it’s like to work there. Some of the most important aspects of any job advert are the responsibilities of the role, the qualifications required, the salary, and the working hours. When you’re writing a call center job description, there are certain elements that you should always include. How to write a call center job description Employment Opportunity – Trainee Customer Service Rep.Recruiting – Outbound Call Center Agent.Open Position – Inbound Call Center Agent.Job Advert – Customer Service Representative.We are here to help.Call center job description subject line examples We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. Knowledge: Customer service, Communication and persuasion, Customer Support, Technology, Information technology.Minimum education level: Junior High School.The employer may modify the job duties and responsibilities as needed. It is not an all-inclusive list of duties and responsibilities. This On-Site Financial Account Call Center Agent job description is a general guideline and should be used as a reference. Strong verbal and written communication skillsĪbility to multitask and navigate multiple computer applications simultaneouslyĮxcellent problem-solving and decision-making skillsĪbility to work in a fast-paced environment and handle a high volume of callsĪbility to work flexible schedules, including evenings and weekends, as neededĮxperience in the financial services industryĮxperience with customer relationship management (CRM) systemsĪbility to sit or stand for extended periods of timeĪbility to use a computer and phone for extended periods of timeĪbility to communicate clearly and effectively over the phone and in person High school diploma or equivalent some college coursework preferredĪt least 1 year of experience in a call center or customer service role Staying up-to-date with product and service knowledge to better assist customers Maintaining a positive and professional demeanor at all times when interacting with customers and colleagues Meeting individual and team performance goals and objectivesįollowing all company policies and procedures regarding call handling, security, and confidentiality Handling account-related issues such as billing, payments, and statementsĮscalating complex issues to the appropriate department or supervisor for resolution Updating customer account information as needed Providing excellent customer service by addressing customer inquiries and concerns promptly and accurately Making outbound calls to customers to address issues or provide updates regarding their financial accounts You will provide exceptional customer service and support to ensure customer satisfaction and retention.Īnswering inbound calls from customers regarding their financial accounts As an On-Site Financial Account Call Center Agent, you will be responsible for handling inbound and outbound calls from customers regarding their financial accounts. ![]() We are seeking a highly motivated and skilled On-Site Financial Account Call Center Agent to join our team. Job Title: On-Site Financial Account Call Center Agent ₱ 17,000.00 (monthly) Permanent contract Full Time On-site and remote ![]()
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